Service terms
Clear expectations for private sourcing.
Product information
Product information is obtained through external suppliers and marketplaces. Pricing, specifications, and availability may change before an order is confirmed.
Pricing
Displayed AED amounts include the configured sourcing service markup. Toman amounts are approximate conversions based on the latest available server-side exchange rate. Final amounts are confirmed before ordering.
Availability and delivery
Delivery details will be confirmed based on the selected products, destination, availability, and order circumstances.
Order requests
Submitting an order request sends the basket or selected product to the private service team. It is not a completed purchase, payment, stock reservation, or guarantee of fulfilment.
Product ownership
AURELIA does not claim to manufacture, stock, own, or officially distribute the products displayed unless that status is expressly confirmed in writing for a specific order.